Education NewsCast - English Edition

In this episode of the EducationNewscast Podcast Host Thomas Jenewein is joined by Jean-Patrick (JP) Ascenci, an SAP Signavio Solution Advisor from SAP Canada. JP shares the power of integrating process management and enablement by detailing different use cases. Discover how SAP leverages this integration for business transformation & continuous improvement, end to end sales enablement, new feature releases and scalability. He shows how he uses our own solutions – however the use cases are relevant also for SAP customers and partners. JP shares current innovations like leveraging text-to-speech AI for voiceovers and dives into the outcomes achieved so far. Tune in for insights on driving change and adoption in your organization and check out the free courses and links in the shownotes.

In this episode of EducationNewscast, host Thomas Jenewein interviews Gigi Matacco, VP Change Management in SAPs next phase of transformation. The conversation looks at the important elements of Enterprise Change Management (ECM), with Gigi sharing her thoughts like end-to-end and holisic thinking, leadership commitment, and the importance of a collective 'we-feeling'. She also explains the differences of ECM to a project or programmatic approach like Prosci, and shares some of the methods she finds helpful, such as impact analytics around high-level personas, the McKinsey Influence Model and a data driven approach. Gigi describes examples from her experience, including SAP's largest transformation journey to becoming a next-level cloud company and how it was accompanied by leveraging ECM . In the end, she reflects on the approach to co-responsibility and the importance of shifting from 'change that is done to people' to 'change that we do together'. And like always we provide tips for practitioners in the field e.g. around listening tours, change-networks and inviting involvement. Tune in for insights and practical tips on fostering a culture of co-responsibility and large-scale change in your organization.

Our guest Karen Detken is a User Experience Designer at the SAP Apphaus, a customer innovation team at SAP. Together we explore the Human-Centered Approach to Innovation and how the SAP Apphaus supports this with methods from Design Thinking and Enterprise Architecture, as well as practical tools for fostering a culture of innovation. Karen describes the open and free-to-use toolkit including popular tools like Scenes and Spektrum, as well as different methods and templates to help improve business collaboration and co-innovation. To foster AI adoption, the SAP AppHaus team developed a workshop format to explore Generative AI use cases. In this episode, Karen describes this workshop with its steps, challenges, examples and gives an outlook of an upcoming workshop format on Generative AI. Check out the links to the tools below in the show notes and try them out. Please don’t forget to share, rate, and discuss this episode with friends and colleagues.

In this episode we have Jan Meyer, Senior Vice President and Global Head of Learning Systems at SAP. Jan shares the evolution of SAP product learning over the years, highlighting the needs for change and simplification. We delve into the new offerings and innovations of SAP Learning Hub in 2024. Jan shares changes in Learning Content, Assessments & Certification, Live-Sessions, Social Learning, Hands-on learning, Learning Management and more. Next to the improved learning experience he also shares the new commercial approach, where we see an improved pricepoint with just two subscriptions in the future, making the access much simpler. The podcast takes an exciting turn as we explore the future trends in SAP product learning, including the impact of AI. Tune in to the EducationNewscast podcast to stay updated with the latest trends in SAP Learning Hub.

In this episode of our podcast, we are joined by Frank Wrubel, who works in research and development for the SAP Learning Systems team and is an experienced expert in learning technology. Our conversation revolves around the different areas and use cases of AI in SAP product learning. Frank differentiates between services for authors, including the generation of text and quizzes embedded in the workflow, and services for learners, such as knowledge discovery and learning advisory. He shares valuable lessons learned from leveraging AI for search, including strategies to achieve confidence scores as high as 92% by leveraging structured data and grounding techniques. He also provides recommendations for companies interested in leveraging AI for product learning. As the AI field progressively develops, we look into the future with topics like Auto Gen Studio (multi-agent frameworks) and applied prompt engineering. Finally, we get a glimpse into Frank's personal learning journey. This episode is a must-listen for anyone interested in AI and its application in learning.

In this episode of the Education Newscast, we're joined by Luis Suarez, Co-Founder of asynco, a well-seasoned community builder and a Social / Open Business strategist with over 27 years' working experience in the fields of Knowledge Management, Collaboration, Learning, Online Communities of Practice, Remote / Distributed Work and Social Networking for Business. We talk about working with #NoEmail – Luis has abandoned e-mail since 16 years by now. He shares the journey from traditional email to a more social, collaborative communication approach using social, collaborative tools that encourage open communication and foster a sense of community. For Luis, this is about to regain how we work and we look into many concrete use-cases and tips. We additionally explore the link between remote work, social business and #NoEmail. In another inspiring narrative Luis describes, how learning helps us, not to be automated. I will definitely work (again) on my e-mail behaviour. Looking forward for your feedback on LinkedIn and other channels.

This podcast was recorded on the SAP Training and Change forum with Charles Jennings, known to many as a long-time promoter of the 70:20:10 model. Charles introduced the model briefly and its focus on learning through practice, experience or collaboration and discussed its adoption and implementation. This is not a fixed set of rules, but rather a framework. Patterns in adopting the model are due more to organizational culture than in national or industry sector cultures. For example values of openness, high psychological safety, or willingness to change favour adoption of the model. He also shared some tips for practitioners. For example, he suggested creating collaborative experiences such as around peer learning and networking, focusing on learning resources, not training and how to use performance outcomes for measurement of impact such as time-to-performance or actual task completion rather than just measuring ‘learning outputs’. We also talked about digital aspects like electronic performance support, or the the influence of Artificial Intelligence. More, as always, in the Education NewsCast.

Andreas has been an IT and SAP expert for over 2 decades. Currently he serves as Principal Director in the global SAP S/4HANA Cloud Expertise Service team. In the podcast he shares his view on cloud mindset and respective elements like business process standardization, innovation adoption, collaborating in expert communities or the speed of implementing. We talk about assumptions, mis-assumptions and fails in cloud projects – where the biggest fail is to underestimate the human factor. Andreas shares his experience of sound organizational change approaches like the change readiness or cloud mindset assessment, change impact assessment aligned to the fit-to standard workshops as well important values to consider. These are e.g. experimentation and iteration, seeing change as a journey and not a one-time shift and relentless curiosity. Check out the shownotes for further resources - more as always in the EducationNewscast Podcast

After we talked with Bob Mosher, Eva Zauke and Annette Girnstein on strategic and theoretical aspects of performance support and workflow learning we will get more into the details today. In this episode we talk with Kristina Kunad, who is global solution owner of SAP Enable Now – SAPs solution for e-learning, documentation and performance support. Kristina shares how SAP customers in the SAP Ecosystem leverage SAP Enable Now. She provides tips in general for an effective usage, as well as what we can expect from SAP Enable Now in the future. Further resources, her narrative about learning and current learning goals complement this EducaitonNewscast Podcast.

Prof. Dr. August-Wilhelm Scheer ist Wissenschaftler, Unternehmensgründer, Politikberater, Musiker, Autor und vieles mehr. Thomas Jenewein geht in diesem Podcast den verschiedenen Transformationsprozessen auf den Grund, die Prof. Scheer in seiner bisherigen Laufbahn mitgestaltet hat. Da ist zum einen seine persönliche Transformation vom Wissenschaftler zum Unternehmer, aber es geht außerdem um die Transformation seiner Unternehmungen. Zusätzlich werfen wir einen Blick auf die Erfolgsfaktoren...

Hannes Aichmayr is an Associate at Brighteye Ventures – the most active first and largest vertical EdTech (Education Technology) Venture Capital firm in Europe. In this episode Hannes describes the different segments and categories of the EdTech market and highlights trends especially in the corporate learning and lifelong learning area. We look into some innovative use cases and exemplary startups e.g. for areas like blue collar or sustainability. Of course we discuss the impact of the current recession, as well as trending topics like generative AI like ChatGPT or AR, VR and the Metaverse. Hannes shares his thoughts on the EdTech ecosystem and he gives tips how and where to keep up to date – check out the shownotes below. More like always in the EducationNewscast podcast.

Annette Girnstein leads global Learning and Training project workstreams at Bayer, Eva Zauke is EVP and Global Head of SAP Enterprise Adoption at SAP. In this episode we look at current strategic challenges to enable employees at Bayer, SAP’s customers and in general. And we look where Adoption, Learning and SAP Enable Now specifically help to tackle those challenges. We also talk about future skills, how to increase job satisfaction and enable best performance incl. some concrete examples. “Put employees in their driver seat for their learning, design learning from the learners perspective or winning the present while "shaping the future” are just some of the many reflections both guests share. Find more information including some concrete recommendations in the EducationNewscast Podcast.

Bob Mosher,Chief Learning Evangelist and Co-Founder of APPLY Synergies, is an influential leader in the learning and development industry. In this podcast episode Christoph Haffner and Thomas Jenewein interview Bob on his 5 Moments of Need framework and the Performance Improvement discipline. After an introduction we hear more about the current state of performance improvement. Bob defines key terminology, shares real world examples, and gives 5 actionable tips for moving towards a performance-first mindset and changing the conversation from training to outcomes. More like always in the EducationNewscast Podcast.

Lora and Itumeleng both are fellows of AFRIKA KOMMT! at SAP and actually found out through this podcast where we introduced the program in episode 84. Lora has a background in SAP consulting and recently user enablement, Itumeleng is a chartered accountant and now works on transformation and change in the finance area. Both explain their journeys in how to build up SAP skills and expertise and why change management and user enablement is key for the digital transformation. We also look at success factors and tips and beyond technology how learning and education can drive personal and economic growth. More like always in the EducationNewscast.

Steven Hunt is Chief Expert at SAP for Technology and Work, author, podcaster and like Thomas also an Industry and Organizational Psychologist. We discuss why hiring and developing for potential is becoming more important due to growing talent scarcity and the digital transformation of jobs, and how this impacts job design, recruiting practices and development methods. We explore the need to more closely integrate recruiting and development recognizing that who a company hires depends on how they will be developed. And look at the challenges this can create for hiring managers and HR practitioners. More as always in the EducationNewscast Podcast.

Dr. Hora Tjitra is Founder and Managing Partner of Tjitra and Associates - consulting clients in Management Development, Culture, Talent and Change. He also used to be a Professor at Zhejiang University, China for Organizational Psychology (2004 - 2014). In this episode he shares his view on the digital transformation as well as an EFMD award winning Top Talent Development program in Indonesia with interesting elements like 360-SpeakerViews, 1:1 onboarding, peer-coaching or Whats-app groups. With Thomas and Christoph he reflects on the intercultural differences of learning in Indonesia, China and Europe and also what HR Professionals need to remind in international learning programs. The lessons-learned he shares are valuable for all learning professionals, like how to get the learners attention or why giving inputs with several cameras and standing up makes sense. Find out more like always in the EducationNewscast Podcast.

In this podcast Sophie Hartman, Program Manager of the DSAG-Academy, Simon Dückert - founder of Cogneon Academy and LernOS Community Initiator, and Thomas Jenewein from SAP Training are interviewed by Christoph Haffner. In this podcast we take a general look on a new self-organized peer-learning format and share interesting information about the “what, why and how”. Further, we introduce the “Experience.Circle.Learning.” program for the SAP ecosystems including SAP customers, SAP partners and SAP employees. With topic-specific learning guides on Getting Things Done, Diversity and Inclusion as well as Sketchnoting, small learning groups (circles consisting of 5 people) meet for a joint learning journey from September to December 2021. Besides improving personal productivity and strengthening the competence of self-directed learning everyone can work during the 12 weeks of the Learning Circle Experience on important lifelong learning skills and increase their network. In the podcast you hear more about the general learning approach and the cost-free program.

Christoph Haffner met with Mike Pfeiffer – founder and CEO of Cloudskills.io and host of the Cloudskills.fm podcast. They talk about the importance of cloud technology skills and why they really matter in today’s more and more digitized world. Mike is a certified and experienced cloud expert, consultant and trainer and shares with us his definition of cloud, which skills are important to whom, and finally has some tips how companies can best train their workforce.

Enrico leads the team at SAP responsible for Learning and Development of all HR employees at SAP. In the podcast he shares tips and experiences on what he calls "cooking for chefs". Like how to align learning to business activities via attaching it to compelling events and make time for learning. Enrico shares some concrete projects like the “insight SAP” format, an innovative format for learning business acumen. We also talk about job shadowing and rotation programs, as well as how technology supports his team in their daily work like via learning recommendations. Enricos positive narrative is: “Learning is a gift” and as a learn-hack he forces himself to read things he is not interested in the first sight. Find out more in the podcast.

Roland Deiser is the founder and Chairman of the Executive Corporate Learning Forum (ECLF) and leads the Center for the Future of Organization at the Drucker School of Management. He is globally recognized as a thought leader on topics such as Corporate Learning, Organizational Design and Digital Transformation. In this episode we discuss the ecosystem approach and its implications for both business and learning. Roland shares his definition, examples like from Cisco, Otto or Siemens, the relation to platform models, as well his current research on ecosystem capability frameworks. We also discuss SAPs approach to ecosystems and topics like data maturity, interorganizational learning, learning architectures, the role of culture and a new acronym – ABC (Academia, Business, Consulting). Check out the many interesting links Roland shared in the shownotes.