The Word in Hospitality-logo

The Word in Hospitality

Technology Podcasts

Prepare your ears for an engaging blend of compelling conversation, big ideas and a little laughter, all to inspire you to think differently about hospitality and bring out the best in your business. How it works Once a fortnight, we choose a specific word and invite three experts to discuss the themes and trends related to it. The focus will be on hospitality, but we’ll also extend our reach to other industries to see what we can learn from them.

Location:

United Kingdom

Description:

Prepare your ears for an engaging blend of compelling conversation, big ideas and a little laughter, all to inspire you to think differently about hospitality and bring out the best in your business. How it works Once a fortnight, we choose a specific word and invite three experts to discuss the themes and trends related to it. The focus will be on hospitality, but we’ll also extend our reach to other industries to see what we can learn from them.

Twitter:

@MewsSystems

Language:

English


Episodes

Episode 4- GROW | The word in hospitality

11/12/2020
In this edition our word is GROW. What initiatives are you working on today to help you grow, both as a person and as an organisation? Our guests join us to discuss how they’ve been answering these questions throughout this tough year.

Duration:00:36:46

Episode 3 - PURPOSE | The Word in Hospitality

9/8/2020
The Word in Hospitality podcast is PURPOSE. Purpose is only purpose if it stays with you through challenges. Hear how brands have managed their purpose and messaging through a very challenging year, and the importance of standing for something you and your customers can believe in. Chris Penn, The Birch Community and Steel Hotels (ex Ace Hotels) Richard Valtr, Mews Systems

Duration:00:36:31

Episode 2 - CONNECT | The Word in Hospitality

7/14/2020
The theme for our second episode is CONNECT. How can brands connect with their audience, particularly during these unusual times, to form meaningful, lasting engagement? And what are the silver linings to be found now we’re forced to disconnect in many instances? CARA FEDERICI,ROBECTA MA,LEAH ANATHAN,

Duration:00:39:22

Episode 1 - ADAPT | The Word in Hospitality

6/16/2020
This week our word is ADAPT. What kind of hospitality industry do we think we’ll have evolved into after this? We have three brilliant speakers joining us for our first episode to share their views: Calvin Anderson, CCO of Domio, Charlie MacGregor, Founder and CEO of The Student Hotel and the Reza Merchant, CEO of Lifehouse.

Duration:00:41:18

The Future of Hotel Housekeeping

1/29/2020
https://www.mews.com/blog/future-hotel-housekeeping Frictionless internal communication is what creates the “magic” guests feel when entering a well-run hotel. But there are some departments that have an intrinsically high level of miscommunication and misunderstanding that, if not corrected, can lead to open rivalry and blame games between employees whenever things hit the proverbial fan. The traditionally turbulent relationship between the front office and housekeeping department is too...

Duration:00:10:51

All You Need to Know About Hotel Door Locks

1/29/2020
https://www.mews.com/blog/all-you-need-to-know-about-hotel-door-locks Locks and keys are undergoing a rare historic shift from mechanical to electronic, after having evolved little for millennia. The foundations for the current change were laid in 1975 when Tor Sornes patented the first electronic keycard lock and opened a new market for programmable locks and the potential for a range of authentication methods. Half a century later, it seems we are only now starting to glimpse the...

Duration:00:17:03

HITEC 2019 Recap | Not so high tech after all...

7/5/2019
We recap what went to down at HITEC 2019 in Minneapolis. The event is billed as America’s premiere hospitality tech event but it was disappointingly low on the tech. It looks like American hoteliers are starting to lag behind their European counterparts and we spoke to our very own team of Lucy Eason (Sales Director - North America) , Greg Naidoo (CCO) and Adam Britton (Product Manager) who were pacing the corridors thirsty for inspiration….

Duration:00:37:17

The future of payments in hospitality

3/27/2019
Hello and welcome to another episode of the Mewscast, where we discuss what’s hot and what’s not in hospitality tech along with some of the sharpest minds across the industry and beyond. On this episode - what is the future of payments in the hospitality space? Fintech is the buzzword on everyone’s lips and it's making a dent in all sorts of industries so it was always unlikely that hoteliers would be spared. Transformative changes are already upon us but who is really benefitting? From the...

Duration:00:22:11

Insights from ITB 2018

3/16/2018
We sat down with the co-founders of SnapShot and Hotel Tech Report to discuss the key takeaways from this years ITB Berlin. -- Cloud-based property management software that helps hotels and hostels automate their operations so they can focus on their guests. Find out what all the fuss is about at https://www.mewssystems.com/#itb2018 Test drive Mews for free mewssystems.com/free-trial/#itb2018

Duration:00:45:28

Will the OTAs drink your milkshake?

2/14/2018
The OTAs are pouring money into startups but who have been the winners and what will future acquisitions look like? -- Cloud-based property management software that helps hotels and hostels automate their operations so they can focus on their guests. Find out what all the fuss is about at https://www.mewssystems.com/#milkshake Test drive Mews for free mewssystems.com/free-trial/#milkshake

Duration:00:35:54

Transparency: The final frontier in PMS sales

11/13/2017
Frictionless internal communication is what creates the “magic” guests feel when entering a well-run hotel. -- Cloud-based property management software that helps hotels and hostels automate their operations so they can focus on their guests. Find out what all the fuss is about at www.mewssystems.com/ Test drive Mews for free mewssystems.com/free-trial

Duration:00:28:31

How better data can make a better hotel

10/18/2017
In episode 2 of Mewscast, Mews Systems’ founder Richard Valtr, alongside guests Benjamin Devisme from Quicktext and Jens Munch from Prix, come together to discuss the change from static to real time hotel operations within today’s responsive environment.

Duration:00:35:20

Removing the Reception Desk, the Demands of the Millennial Traveller

8/22/2017
Can you remove the reception desk from a hotel? Matthijs, Richard and Greg discuss the many challenges of innovating traditional processes from within a hotel. “There’s always been this need in hotels, to be be behind this desk, and it’s never changed” explains Greg. But as Matthijs explains, Richard did this successfully in his first hotel project at The Emblem hotel. He actually said, “I’m going to remove that reception desk and we’ll see what happens.” Listen to the podcast below to find...

Duration:00:33:13